Contact  Private Area

PRIVACY POLICY

At POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E., we are committed to protecting and respecting your privacy, for which we adopt the security measures established in the legal regulations both Spanish and international (including European ones). Below, we explain how and why we collect your data. The information you provide us with is confidential and will only be disclosed in the cases outlined below and when a public or judicial administration requests it from us or when it is legally necessary in another case.

  1. Who is responsible for processing your data?
  2. What are the purposes for which we process information?
  3. Where does the information come from and what information do we process?
  4. What are your rights regarding the information we process?
  5. How long will we keep the information?
  6. What is the legal basis for processing the information?
  7. Where do we store your data and who has access to the information?

Who is responsible for processing your data?

In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, as provided by Regulation (EU) 2016/679 and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights, it is stated:

  • Company Name: POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E. S.L.
  • VAT number: V80896863
  • Postal address: AVDA. GENERAL PERÓN 27, 2ª PLANTA, 28020 DE MADRID
  • Phone: 915618411
  • E-mail: perm@perm.es

DATA PROTECTION OFFICER

ENTITY: PROTECTION REPORT S.L. – CIF B18623512

 

CONTACT AND ADDRESS

PHONE: 902364585/958294383
EMAIL: delegadoprotecciondatos@protectionreport.com
ADDRESS: Paseo del Violón, 8, Local. 18006, Granada, España

 

You can contact our Data Protection Officer, to whom you can address if you have any doubts about how we handle information, by sending an email or letter to the contact addresses indicated above.

The policy established on this page applies to the data of users collected by POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E. through:

  • Non-digital means such as contracts or quotes signed on paper;
  • Digital media, such as online forms, emails, SMS, WhatsApp, websites, landing pages, the blog of POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E., social media accounts where POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E. is present, or ad displays (hereinafter, digital media).

For the purposes of this privacy policy, users are generally individuals who:

  • Provide us with information by completing any of the forms available on POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E., by requesting a service, by purchasing a service we offer, or by participating in any of the promotions we develop or activities we promote.
  • Or who use the mentioned digital media without having registered through the established forms.

What are the purposes for which we process information?

At POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E., we process your personal data for the following purposes:

Browsing the website and using our digital media:

We process information to enable and facilitate your access and navigation through our digital media, as well as to provide you with the services we offer through them.

Managing the services you request:

In these cases, we process the information you provide us to manage the services we offer, as well as to address any questions and complaints you may have about the services we provide through the available channels.

Improving the services we offer and security:

Other uses for which we employ information include maintaining, improving, and enhancing the effectiveness of our services and digital media, which allow us to develop new functionalities, protect the security of your data and our digital media, and detect and prevent fraud in transactions.

Complying with legal obligations and other requirements:

Finally, it is also necessary for POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E. to process your data to comply with our established legal obligations, for example, in tax regulations, data protection regulations, or in the field of information society services, as well as to meet requests made by public authorities.

Where does the information come from and what information do we process?

The information we process comes from:

Data provided directly by you:

In these cases, you directly provide us with the information through the forms available on our digital media or in paper format, such as your name, surname, email address, postal address, telephone number, or credit card information.

What are your rights regarding the information we process?

In general,

you have the following rights regarding your data:

  • Right to know if we are processing your personal data, to access them, and to request information about how and why we process them, and, if applicable, request a copy.
  • Right to rectify and modify the data when they are not correct or are inaccurate and request their deletion when they are no longer necessary for the purposes for which we collected them.
  • For reasons related to your particular situation, you have the right to object to us processing your data and, if applicable, to revoke the consent you have given us for this purpose.
  • In certain circumstances, you have the right to request that we limit the processing of your data, in which case we will only keep them for the exercise and defense of claims, for what you give us your consent, or to attend to legal responsibilities.
  • Right to data portability.
  • Right to file a complaint with the Spanish Data Protection Agency, as informed through its website.

The exercise and scope of your rights are regulated by applicable regulations. You can exercise your rights by requesting it from our Data Protection Officer by email addressed to delegadoprotecciondatos@protectionreport.com or by postal mail to the address Paseo del Violón, 8, Local. 18006, Granada, Spain.

Regarding social media data:

If you wish to control the information we automatically obtain from social networks, you can do so through the options in your profile on each of the social networks where you have an account. To do this, you must log in to the social network and manage from your user profile the information you allow the network to make public and who you allow access to it.

How long will we keep the information?

We will keep the information for as long as necessary for the management of the request you make to us or for the provision of the service you request from us and for the purposes for which it was collected, unless you revoke your consent or request its deletion.

However, when you request us through the established means to delete your data, they will be duly blocked without us using them, as long as they may be necessary for the exercise or defense of claims or some type of legal or contractual responsibility may arise from their processing. Once this period of time has elapsed, your data will be permanently deleted.

Depending on the service contracted by the client, this will be the time we store your data:

  • 4 years: Law on Social Order Offenses and Sanctions (obligations regarding affiliation, registrations, deregistrations, contribution, salary payments…); Arts. 66 and following General Tax Law (accounting books…).
  • 5 years: Art. 1964 Civil Code (personal actions without a special deadline).
  • 6 years: Art. 30 Commercial Code (accounting books, invoices, etc.).
  • 10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Law.

What is the legal basis for processing the information?

At POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E., we process information according to the following legal grounds:

  • To offer you the services you request, to correctly manage the requests you make through our website, email, or social media accounts where we are present and to contact you for these purposes.
  • To comply with various legal obligations related to, among others, regulations on: value-added tax, as determined by Law 37/1992 on Value Added Tax.
  • Information society services, according to Law 34/2002 on information society services and electronic commerce.
  • Data protection, according to Regulation 2016/679 General Data Protection Regulation and Organic Law 3/2018 on Data Protection and Digital Rights Guarantee.
  • Due to the legitimate interest of POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E.
  • With your consent, for sending advertising through postal mail, email, and SMS of the products and services of POOL ESPAÑOL DE RIESGOS MEDIOAMBIENTALES A.I.E.

Where do we store your data and who has access to the information?

We protect the information we collect by establishing technical and administrative security measures indicated in the legal regulations after conducting the corresponding risk analysis, so that the information is protected against unauthorized access, unavailability, disclosure, or unauthorized use.

Only our employees, who are aware of the purposes for which they can use it and their limitations, public and judicial authorities when required by them and as required by applicable regulations, and other service provider companies to provide you with the services you have requested, have access to your personal information.

Each of these companies undertakes to use your data solely and exclusively for these purposes and not to use them for any other, so that once the service provision is completed, they are obliged to delete the information they have obtained or to keep it duly blocked and protected without being able to use it, as long as it may be necessary to comply with a legal obligation, for the exercise or defense of contractual claims that must be addressed.

In cases where these companies are located in a country that does not offer a level of data protection similar to ours, we ensure that they comply with the necessary security measures equivalent to ours, established in the applicable legal regulations. This is the case for companies located in the USA, which will be governed by the Privacy Shield (agreement between Europe and the USA.).

Complaint:

In the event of any violation of your rights, especially when you have not obtained satisfaction for their exercise, you are reminded that the data subject has the right to file a complaint with the Spanish Data Protection Agency (www.agpd.es).

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